The balance on the card may be viewed at www.balexert.ch or using the QR code printed on the back of the card. Just scan this code using a free code reader application to access your balance.
If the Gift Card is not used within 5 years, the credit is cancelled. The validity of the card is automatically extended for 5 years whenever it is used to pay for a purchase or topped up at the Balexert Stand Info. The total or outstanding balance is not convertible into cash or vouchers. The Gift Card will not be replaced if it is lost or stolen. It may, however, be frozen if the card owner has made a note of the card number and contacts the centre’s administration department as soon as possible.
Once activated, the Gift Card and the credit charged to it may be used as a method of payment in all retail outlets in Balexert shopping centre except the shops indicated on www.balexert.ch.
Resale of Gift Cards to individuals or businesses is not permitted. In particular, it is prohibited to give a discount on the credit activated. Gift Cards are impersonal and transferable.
Applicable law in the event of a dispute
Swiss law shall apply.
Balexert Gift Cards may be purchased online only using a credit card. For security reasons, the online Gift Card store currently accepts only VISA, Amexco, MasterCard, PostFinance Card. The payment transaction takes place in a secure area of the website. Data saved by the payment system constitutes evidence of all the transactions entered into between Balexert and its customers. The credit card is debited when the order is confirmed.
Postage costs depend on the delivery method chosen. If the customer chooses to have the card left for collection at Balexert Stand Info, postage is free. If the customer chooses delivery at his/her or someone else’s home address in Switzerland, the postage costs are CHF 6.00.
Delivery terms where the card is despatched by post