The balance on the card may be viewed at or using the QR code printed on the back of the card. Just scan this code using a free code reader application to access your balance.
If the Gift Card is not used within 5 years, the credit is cancelled. The validity of the card is automatically extended for 5 years whenever it is used to pay for a purchase or topped up at the Balexert Stand Info. The total or outstanding balance is not convertible into cash or vouchers. The Gift Card will not be replaced if it is lost or stolen. It may, however, be frozen if the card owner has made a note of the card number and contacts the centre’s administration department as soon as possible.
Once activated, the Gift Card and the credit charged to it may be used as a method of payment in all retail outlets in Balexert shopping centre except the shops indicated on
The credit charged on the Gift Card is limited to a maximum amount of CHF 500.00; the minimum is CHF 10.00. This amount must not be exceeded throughout the period of validity of the Gift Card. The customer agrees to comply with these provisions and to ensure that the recipient of the Gift Card is made aware of the general terms of use.
Resale of Gift Cards to individuals or businesses is not permitted. In particular, it is prohibited to give a discount on the credit activated. Gift Cards are impersonal and transferable.
Balexert SA reserves the right to amend the terms of use.

Applicable law in the event of a dispute

Swiss law shall apply.

Payment terms

Balexert Gift Cards may be purchased online only using a credit card. For security reasons, the online Gift Card store currently accepts only VISA, Amexco, MasterCard, PostFinance Card. The payment transaction takes place in a secure area of the website. Data saved by the payment system constitutes evidence of all the transactions entered into between Balexert and its customers. The credit card is debited when the order is confirmed.

Postage costs

Postage costs depend on the delivery method chosen. If the customer chooses to have the card left for collection at Balexert Stand Info, postage is free. If the customer chooses delivery at his/her or someone else’s home address in Switzerland, the postage costs are CHF 6.00.

Delivery terms where the card is despatched by post

The maximum order volume per order is CHF 500.00 irrespective of how many cards are ordered. Gift Cards are sent by la Poste, by recorded delivery, to the delivery address in Switzerland given when the online order was placed. The customer is responsible for checking the goods immediately upon delivery and for reporting any defects or discrepancies in relation to his/her order straight away, by fax or recorded delivery letter. As a general rule, Gift Cards are delivered by la Poste by registered delivery within two working days of the order confirmation if the order was placed before 17:00. Such delivery period is not guaranteed and if it is exceeded the order will not be cancelled and no discount or compensation will be payable. The Balexert general terms under “ Privacy Policy ” also apply.