Internal rules

Internal regulations

Dear Visitors,

Balexert is a private area which is open to the public. When you come inside the centre, you will notice the efforts made to keep this a pleasant and comfortable space. So that each person feels at ease at our premises, it is necessary for everyone to comply with a certain number of rules, resulting both from obligations relating to community life and from certain legal provisions.

The security officers of Balexert and the staff of the centre are therefore authorised at all times to take action to ensure compliance with these rules which we list below. We would ask you to comply with their instructions.

We thank you for visiting and hope you enjoy your time at Balexert.

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Rules for the centre

1. To guarantee the safety of goods and people, the center is equipped with a video surveillance system, in compliance with the rules applicable to the processing of personal data. For any further information please use this form.

2. For the peace of mind of visitors to the centre, begging and door-to-door selling are prohibited. Outdoor entertainment can take place only with the permission of the centre’s management and is prohibited in the car parks.

3. Visitors must be appropriately dressed.

4. It is not permitted to travel by bicycle, scooter, on roller skates or by skateboard.

5. Persons who are intoxicated or under the influence of drugs and persons acting in an aggressive manner will be refused access to Balexert. Smoking is prohibited.

6. Dogs must be kept on a lead and must not be a nuisance to the public. Owners must clear up after their dogs.

7. Rest areas have been set up for our visitors to use. Loitering in other public areas, notably on staircases, is not permitted.

8. Deliberate damage will be reported to the police and followed up systematically. Any criminal offense, including willful depredation, will be reported to the police and systematically prosecuted. Depending on the seriousness of the facts, a ban on entering the center may be imposed.

9. Photo or video shooting organized for other than private and personal purposes are subject to prior authorization from the center.

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Rules for the car park

1. The car park is accessible 7 days a week from 6:00 am to 1:30 am. The maximum parking time is 10 hours. Entering the car park implies acceptance of these regulations and the posted rates. Overnight parking is prohibited.

2. To ensure the safety of property and people, the parking lot is equipped with a video surveillance system and a license plate recognition system, in compliance with applicable regulations regarding the processing of personal data. Similarly, conversations with an operator at the toll machines or entry and exit terminals are recorded for evidentiary purposes.For any information please contact us here

3. The car park is available to users, upon payment of a parking fee to be made at the automatic pay stations, before retrieving the vehicle.

4. The car park is only accessible to cars with an overall height of less than 1.95m and a weight not exceeding 3500kg. Vehicles with trailers are not permitted inside the car park. Bicycles, mopeds and motorcycles must be parked in the spaces reserved for them inside and outside the car park (Casaï Avenue side).

5. LPG-powered vehicles are not permitted inside the car park.

6. Parking outside designated spaces is strictly prohibited. Any parking outside designated spaces will result in a report to the cantonal authorities.

7. Disabled parking spaces are reserved for vehicles with a permit, which must be clearly displayed behind the windshield. “Any unauthorized parking in a space reserved for people with reduced mobility will be reported to the cantonal authorities.”

8. The family parking spaces, identified by specific markings, are strictly reserved for vehicles transporting children aged 10 or younger and for people using a walker or wheelchair. Any misuse of these spaces will be reported to the cantonal authorities.

9. Parking spaces reserved for electric vehicles, identified by specific markings, are exclusively for these vehicles. Any misuse of these spaces will be reported to the cantonal authorities.

10. It is forbidden to park vehicles without license plates. These will be immediately removed at the expense of the owner or driver.

11. The speed limit within the parking lot is 10 km/h. Drivers must turn on their dipped headlights. If waiting for an extended period, the engine must be switched off.

12. Users are required to take a ticket and validate their exit by inserting the ticket into the machine, even if there is no barrier. After payment, the exit ticket is valid for 15 minutes.

13. The traffic rules provided for by the laws and ordinances on road traffic are applicable within the parking lot.

14. The management reserves the right to immobilize with a wheel clamp and/or have removed, at the expense of the owner or driver, any vehicle contravening these rules.

15. Returning to the parking lot immediately (within 30 minutes) does not entitle you to another free hour. In such cases, the standard rate will be increased by a penalty of CHF 10. If you lose your ticket: the parking time will be increased by CHF 10.

16. Vehicles parked in the parking lot are the sole responsibility of their owner or driver. Before leaving their vehicle, drivers must ensure the engine is off and the brakes are engaged. Parked cars must be locked. It is forbidden to remain in a vehicle or to leave children or animals inside. The center management cannot be held responsible for any theft or damage caused by third parties to or from parked vehicles.

17. In case of fire or danger, stop the engine and lock the vehicle, then calmly evacuate the parking lot via the nearest emergency exits. Pedestrians must use the designated pedestrian crossings. Users must comply with the instructions and directions of parking lot staff at all times.

18. Users causing damage to parked cars or to the building and its facilities are required to immediately inform the management of the center and the owners of the damaged cars.

19. Posting flyers, distributing leaflets, begging, and peddling are prohibited. Games, roller skates, skateboards, and scooters are not allowed inside the parking lot.

20. Repairs inside the parking lot, except for breakdowns, are not permitted, nor is washing vehicles. Emptying ashtrays and littering are prohibited.

21. Any vehicle parked in the parking lot for more than 24 hours without written authorization from the center’s management will be immediately and without notice impounded by the police, at the expense of the owner or driver. Authorization is granted at the discretion of the center’s management (refusal without justification); no appeal is possible.

22. Any vandalism of toll equipment, entry and exit terminals, barriers and the video surveillance system will be punished by a criminal complaint against the perpetrators.

23. The shopping center is under surveillance for your safety.

24. Smoking is prohibited in the parking lots.

25. In the event of a dispute, the courts of Geneva shall have exclusive jurisdiction, subject to appeal to the Federal Supreme Court, and Swiss law shall apply to these regulations.